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Accounting Firms Back-Office Services

Back-office services for accounting firms. Clerks Award / Professional Employees Award payroll, industry-specific bookkeeping, BAS and compliance.

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  1. Home
  2. Industries
  3. Professional Services
  4. Accounting Firms

Applicable Award

Clerks Private Sector Award 2020 / Professional Employees Award 2020

Accounting Firms have specific operational patterns and compliance requirements that generic bookkeeping services don't understand. You need back-office support from people who know your industry — the revenue models, the compliance landscape, the operational realities. Valont provides integrated finance, people, and technology operations built for professional services businesses like yours.

The Applicable Modern Award

Accounting Firms employees are typically covered by the Clerks Private Sector Award 2020 / Professional Employees Award 2020.

Classification structure: Clerical Level 1–5 (admin), Professional Employee Level 1–4 (accountants). Partners/principals typically not award-covered.

Ordinary hours: 38 hours/week. Extended hours during tax season (July–October) and EOFY.

Penalty rates: Standard award penalties. Overtime common during peak periods.

Key allowances: Professional development allowance, meal allowance for overtime, study leave provisions

Getting award interpretation wrong creates systematic underpayment that compounds with every pay period. Our payroll specialists configure award-specific software to calculate every classification, penalty, and allowance correctly — and conduct quarterly audits to ensure ongoing compliance.

Back-Office Challenges for Accounting Firms

Running accounting firms means dealing with specific operational complexities that generic providers don't address:

  • WIP management and fee recovery — tracking time spent per client engagement against quoted or estimated fees
  • Seasonal revenue concentration — tax return work creating revenue peaks July–October with quieter periods
  • Client-level profitability analysis across compliance (tax returns, BAS, audit) and advisory engagements
  • Staff utilisation and productivity — billable vs non-billable hours tracking
  • Professional indemnity insurance as significant overhead
  • Technology platform costs (practice management, tax software, document management) as growing expense line
  • Managing the shift from compliance revenue to advisory revenue
  • Practice valuation for succession planning

Industry Compliance

Tax Practitioners Board registration, ASIC registration for audit, professional indemnity insurance, CPD requirements (CA ANZ/CPA Australia), AML/CTF obligations, and tax agent code of conduct.

We maintain a compliance calendar that covers both your general business obligations (BAS, STP, super, payroll tax, workers compensation) and your industry-specific requirements, ensuring nothing falls through the gap between your financial compliance and your operational compliance.

How Valont Supports Accounting Firms

Finance Hub

Client-level WIP and profitability reporting. Seasonal cash flow forecasting. Staff utilisation tracking. Practice area revenue analysis (compliance vs advisory). PI insurance cost management. Practice succession financial planning. Technology ROI analysis.

People Hub

Clerks Award / Professional Employees Award-compliant payroll processing through KeyPay or Employment Hero with automated award interpretation. STP reporting with every pay run. Superannuation calculation and initiation on schedule. Ongoing payroll compliance audits. HR advisory covering employment contracts, workplace policies, onboarding, and termination processes specific to the professional services sector.

Operations Hub

Managed IT support with proactive monitoring and helpdesk. Essential Eight cybersecurity implementation. Cloud platform management (Microsoft 365 or Google Workspace). Integration management between your industry-specific systems and accounting/payroll platforms.

Pricing

For an accounting firm with 5–15 staff: Finance + People Hub $1,500–$3,000/month. This replaces the combined cost of a separate bookkeeper, payroll provider, and the owner's time spent on admin — typically 10 to 15 hours per week for a business of this size.

Fixed-fee, month-to-month, no lock-in. We retain clients through service quality, not contractual obligation.

Frequently Asked Questions

Do you specialise in accounting firms?

Yes. Our team has direct experience with the Clerks Award / Professional Employees Award and the specific operational, financial, and compliance requirements of accounting firms. We configure our services around your industry's reality rather than forcing you into a generic template.

Which award applies to my accounting firm business?

Most accounting firms employees are covered by the Clerks Private Sector Award 2020 / Professional Employees Award 2020. Clerical Level 1–5 (admin), Professional Employee Level 1–4 (accountants). Partners/principals typically not award-covered. We determine the correct award and classification for each employee during onboarding and configure payroll accordingly.

Can you integrate with our existing systems?

Yes. We integrate with the POS, rostering, and industry-specific platforms that accounting firms use. The Operations Hub manages all integrations — configuration during onboarding, continuous monitoring, and issue resolution.

What if our current books are a mess?

Most accounting firms come to us with some level of backlog or disorganisation. We bring your books current during onboarding at no additional cost and establish the systems and processes that keep them current going forward.

Built for Accounting Firms, Not Adapted From Generic Templates

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Our Services

Integrated back-office for Accounting Firms businesses.

Finance Hub

Bookkeeping
BAS & Tax
Payroll Processing
Cash Flow Forecasting
Financial Reporting
Explore Finance Hub →

People Hub

Award Compliance
HR Advisory
Onboarding
WHS & Safety
Rostering
Explore People Hub →

Operations Hub

IT Support
Cybersecurity
Cloud Systems
Process Automation
Procurement
Explore Operations Hub →

Growth Hub

Digital Marketing
SEO & Content
Lead Generation
CRM Implementation
Sales Process
Explore Growth Hub →

Ready to streamline your Accounting Firms back-office?

Get a free assessment of your current back-office operations and see how Valont can help.

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