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Systems that support the business instead of getting in its way.

IT, security and automation run as part of the business, not as another disconnected provider. Monitored, patched and supported by a team that knows how your business operates.

Valont’s Operations hub is managed IT, cybersecurity and business systems for Australian SMEs, IT support, Essential Eight-aligned security, cloud systems, process automation, procurement and business insurance, run by one team and coordinated by your Trusted Advisor, instead of a different vendor every time something breaks. It’s one part of the connected back office, so the systems your business runs on are managed alongside your finance, people and growth, not in a silo that no one else can see into.

Operations integrated with your entire business

Your systems touch everything. When you use Valont across multiple hubs, the team running your IT and security sees how it connects to the rest of the business. They know your headcount because People manages it, so access and devices are set up before someone starts and shut off the day they leave. They see your spend because Finance tracks it, so software and licences get questioned, not just renewed.

That joined-up view means fewer gaps for problems to slip through, and decisions about tools, security, and automation that reflect the whole business. You’re not coordinating separate vendors who never talk, you’re running one operation.

Automation handles the monitoring. People handle the judgement.

Our systems handle the always-on work: patching, security monitoring, backups, anomaly detection, and the alerts that flag something looks wrong. Your specialist team handles what software can’t, investigating the alert, deciding what to do in an incident, hardening your systems, and weighing up which tools and changes are right for your business.

You get the coverage and consistency of automation paired with people who can read the situation and make the call. On security and the systems your business depends on, that judgement is where the value lives.

Managed IT and operations vs the alternatives

Valont's operations hub compared with an in-house IT hire or a break-fix provider
Comparison dimensionValont OperationsIn-house IT hireBreak-fix provider
CoverageIT, cybersecurity, cloud, procurement and automation, one teamOne IT person's skillsetFixes things after they break
SecurityASD Essential Eight aligned, proactiveDepends on the hireReactive, if at all
CostOne monthly fee per userSalary, super, leave and recruitmentUnpredictable call-out bills
ContinuityA team, not one personLeave, sickness, turnoverWhoever's available
Joined up with the business

The systems you run on depend on the work you do

A workshop, a clinic and a logistics yard don’t have the same IT, security or compliance needs. We work with businesses across Australian industries and Australia-wide, so the way we set up and secure your systems fits how your sector operates.

Getting your operations sorted takes three steps

01

Discovery call

We review your current systems, security, providers, contracts, and pain points. 45 minutes, no obligation.

02

Audit & transition

We document your environment, close the obvious security gaps, and migrate you across with as little disruption to your team as we can manage.

03

Ongoing management

Proactive monitoring, patching, and support, with a team that knows your setup and flags risks before they bite.

What you get

Essential Eight

Security aligned to the ASD baseline

One team

IT, security and procurement together

Monitored

Issues flagged early, not after the outage

Per user

One predictable cost, not break-fix bills

Pricing

Per-user fees scale with your headcount. Software, tools and support are included at every tier, with scope agreed upfront.

Essentials

Core IT support

Fixed monthly fee, quoted for your business

  • IT helpdesk (8am, 6pm)
  • Email & collaboration support
  • Basic security monitoring
  • Automated patching & updates
  • Standard support SLA
Book an operations review

Recommended

Professional

Full IT management

Fixed monthly fee, quoted for your business

  • Everything in Essentials
  • Extended-hours IT helpdesk
  • Cybersecurity monitoring
  • Disaster recovery planning
  • Ongoing IT strategy & insights
  • Priority support SLA
Book an operations review

Premium

Strategic IT leadership

Fixed monthly fee, quoted for your business

  • Everything in Professional
  • Essential Eight alignment
  • Vendor management
  • IT risk assessment
  • Technology roadmap planning
  • Incident response
Book an operations review

Final pricing is tailored to your business size and complexity. See how pricing works or get a personalised quote.

Frequently asked questions

The short answers are here. For anything else, ask below or get in touch.

We manage the transition. We audit your current IT environment, document your systems and configurations, and migrate you off your existing provider, planned to minimise disruption to your team. We handle the coordination with your current IT company, the data migration, and the handover of all credentials and documentation.