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Your business runs on systems. Make sure they're running for you.

IT that doesn't break. Security you don't have to think about. Operations that scale as you grow.

The short answer

Outsourced operations and IT for an Australian SME means handing IT support, cybersecurity, cloud systems, process automation, procurement, and business insurance to one team — instead of calling a different vendor every time something breaks. At Valont it’s one part of the connected back-office, so the systems your business runs on are managed alongside your finance, people, and growth — not in a silo that no one else can see into.

Your Whole Business

Operations integrated with your entire business

Your systems touch everything. When you use Valont across multiple hubs, the team running your IT and security sees how it connects to the rest of the business. They know your headcount because People manages it, so access and devices are set up before someone starts and shut off the day they leave. They see your spend because Finance tracks it, so software and licences get questioned, not just renewed.

That joined-up view means fewer gaps for problems to slip through, and decisions about tools, security, and automation that reflect the whole business. You’re not coordinating separate vendors who never talk — you’re running one operation.

Automation handles the monitoring. Humans handle the judgment.

Our systems handle the always-on work: patching, security monitoring, backups, anomaly detection, and the alerts that flag something looks wrong. Your specialist team handles what software can’t — investigating the alert, deciding what to do in an incident, hardening your systems, and weighing up which tools and changes are right for your business.

You get the coverage and consistency of automation paired with people who can read the situation and make the call. On security and the systems your business depends on, that judgment is where the value lives.

How it compares

Managed IT and operations vs the alternatives

Valont's operations hub compared with an in-house IT hire or a break-fix provider
Comparison dimensionValont OperationsIn-house IT hireBreak-fix provider
CoverageIT, cybersecurity, cloud, procurement and automation — one teamOne IT person's skillsetFixes things after they break
SecurityASD Essential Eight aligned, proactiveDepends on the hireReactive, if at all
CostOne monthly fee per userSalary, super, leave and recruitmentUnpredictable call-out bills
ContinuityNo single point of failureLeave, sickness, turnoverWhoever's available
Joined up with the business

Industries & locations we serve

The systems you run on depend on the work you do

A workshop, a clinic and a logistics yard don’t have the same IT, security or compliance needs. We work with businesses across 130+ Australian industries and in over 1,000 locations Australia-wide, so the way we set up and secure your systems fits how your sector operates.

Getting your operations sorted takes three steps

Step 01

Discovery call

We review your current systems, security, providers, contracts, and pain points. 45 minutes, no obligation.

Step 02

Audit & transition

We document your environment, close the obvious security gaps, and migrate you across with no disruption to your team.

Step 03

Ongoing management

Proactive monitoring, patching, and support, with a team that knows your setup and flags risks before they bite.

What you get

Essential Eight

Security aligned to the ASD baseline

One team

IT, security and procurement together

Proactive

Issues caught before they break things

Per user

One predictable cost, not break-fix bills

Pricing

Per-user pricing scales with your headcount. All software, tools, and 24/7 support included.

Essentials

Core IT support

$80/user/month
  • IT helpdesk (8am–6pm)
  • Email & collaboration support
  • Basic security monitoring
  • Automated patching & updates
  • Standard support SLA
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Most popular

Professional

Full IT management

$120/user/month
  • Everything in Essentials
  • 24/7 IT helpdesk
  • Cybersecurity monitoring
  • Disaster recovery planning
  • Ongoing IT strategy & insights
  • Priority support SLA
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Premium

Strategic IT leadership

$200/user/month
  • Everything in Professional
  • Essential Eight compliance
  • Vendor management
  • IT risk assessment
  • Technology roadmap planning
  • Emergency response team
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FAQ

Frequently asked questions

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