Your business runs on systems. Make sure they're running for you.
IT that doesn't break. Security you don't have to think about. Operations that scale as you grow.
The short answer
Outsourced operations and IT for an Australian SME means handing IT support, cybersecurity, cloud systems, process automation, procurement, and business insurance to one team — instead of calling a different vendor every time something breaks. At Valont it’s one part of the connected back-office, so the systems your business runs on are managed alongside your finance, people, and growth — not in a silo that no one else can see into.
Core Services
Operations that scale with your growth
IT Support & Helpdesk
24/7 IT support for your team. Helpdesk ticketing. Hardware management. Software licensing.
Learn moreCybersecurity
Essential Eight compliance. Penetration testing. Security monitoring. Incident response.
Learn moreCloud & Systems
Cloud infrastructure. Email and collaboration. File storage. Disaster recovery.
Learn moreProcurement & Vendors
License management. Vendor evaluation. Contract management. Cost optimization.
Learn moreInsurance Administration
Cyber insurance placement. Coverage optimization. Claims support. Risk mitigation.
Learn moreProcess Automation
Workflow automation. API integrations. Custom automation. RPA implementation.
Learn moreAI Implementation
AI readiness assessment. Tool selection. Workflow automation. AI analytics. Training & governance.
Learn moreMicrosoft 365
Licences, identities, email, Teams and SharePoint — Microsoft 365 run properly.
Learn moreYour Whole Business
Operations integrated with your entire business
Your systems touch everything. When you use Valont across multiple hubs, the team running your IT and security sees how it connects to the rest of the business. They know your headcount because People manages it, so access and devices are set up before someone starts and shut off the day they leave. They see your spend because Finance tracks it, so software and licences get questioned, not just renewed.
That joined-up view means fewer gaps for problems to slip through, and decisions about tools, security, and automation that reflect the whole business. You’re not coordinating separate vendors who never talk — you’re running one operation.
Connect other hubs
Free Tools
Try Our Free Operations Tools
Cyber Security Health Check
See how you measure up against the ASD Essential Eight baseline
Try it freeVendor Consolidation Calculator
See what juggling fragmented IT and software providers is costing you
Try it freeHire or Outsource IT?
Work out whether an in-house IT hire or outsourcing fits your business
Try it freeAI Search Readiness Grader
Check whether AI tools like ChatGPT and Perplexity can find your business
Try it freeCost of Doing Nothing Calculator
See the compounding cost of leaving manual processes un-automated
Try it freeBusiness Insurance Gap Finder
Identify gaps in your cover — including cyber — that leave you exposed
Try it freeAutomation handles the monitoring. Humans handle the judgment.
Our systems handle the always-on work: patching, security monitoring, backups, anomaly detection, and the alerts that flag something looks wrong. Your specialist team handles what software can’t — investigating the alert, deciding what to do in an incident, hardening your systems, and weighing up which tools and changes are right for your business.
You get the coverage and consistency of automation paired with people who can read the situation and make the call. On security and the systems your business depends on, that judgment is where the value lives.
How it compares
Managed IT and operations vs the alternatives
| Comparison dimension | Valont Operations | In-house IT hire | Break-fix provider |
|---|---|---|---|
| Coverage | IT, cybersecurity, cloud, procurement and automation — one team | One IT person's skillset | Fixes things after they break |
| Security | ASD Essential Eight aligned, proactive | Depends on the hire | Reactive, if at all |
| Cost | One monthly fee per user | Salary, super, leave and recruitment | Unpredictable call-out bills |
| Continuity | No single point of failure | Leave, sickness, turnover | Whoever's available |
| Joined up with the business |
Industries & locations we serve
The systems you run on depend on the work you do
A workshop, a clinic and a logistics yard don’t have the same IT, security or compliance needs. We work with businesses across 130+ Australian industries and in over 1,000 locations Australia-wide, so the way we set up and secure your systems fits how your sector operates.
Getting your operations sorted takes three steps
Discovery call
We review your current systems, security, providers, contracts, and pain points. 45 minutes, no obligation.
Audit & transition
We document your environment, close the obvious security gaps, and migrate you across with no disruption to your team.
Ongoing management
Proactive monitoring, patching, and support, with a team that knows your setup and flags risks before they bite.
What you get
Security aligned to the ASD baseline
IT, security and procurement together
Issues caught before they break things
One predictable cost, not break-fix bills
Pricing
Per-user pricing scales with your headcount. All software, tools, and 24/7 support included.
Essentials
Core IT support
- IT helpdesk (8am–6pm)
- Email & collaboration support
- Basic security monitoring
- Automated patching & updates
- Standard support SLA
Professional
Full IT management
- Everything in Essentials
- 24/7 IT helpdesk
- Cybersecurity monitoring
- Disaster recovery planning
- Ongoing IT strategy & insights
- Priority support SLA
Premium
Strategic IT leadership
- Everything in Professional
- Essential Eight compliance
- Vendor management
- IT risk assessment
- Technology roadmap planning
- Emergency response team