Essentials
Core IT support
Fixed monthly fee, quoted for your business
- IT helpdesk (8am, 6pm)
- Email & collaboration support
- Basic security monitoring
- Automated patching & updates
- Standard support SLA
IT, security and automation run as part of the business, not as another disconnected provider. Monitored, patched and supported by a team that knows how your business operates.
Valont’s Operations hub is managed IT, cybersecurity and business systems for Australian SMEs, IT support, Essential Eight-aligned security, cloud systems, process automation, procurement and business insurance, run by one team and coordinated by your Trusted Advisor, instead of a different vendor every time something breaks. It’s one part of the connected back office, so the systems your business runs on are managed alongside your finance, people and growth, not in a silo that no one else can see into.
Core Services
Your systems touch everything. When you use Valont across multiple hubs, the team running your IT and security sees how it connects to the rest of the business. They know your headcount because People manages it, so access and devices are set up before someone starts and shut off the day they leave. They see your spend because Finance tracks it, so software and licences get questioned, not just renewed.
That joined-up view means fewer gaps for problems to slip through, and decisions about tools, security, and automation that reflect the whole business. You’re not coordinating separate vendors who never talk, you’re running one operation.
See how you measure up against the ASD Essential Eight baseline
Try it freeSee what juggling fragmented IT and software providers is costing you
Try it freeWork out whether an in-house IT hire or outsourcing fits your business
Try it freeSee how ready your website is for AI search, crawler access, structured data and answer-ready content
Try it freeSee the compounding cost of leaving manual processes un-automated
Try it freeIdentify gaps in your cover , including cyber , that leave you exposed
Try it freeOur systems handle the always-on work: patching, security monitoring, backups, anomaly detection, and the alerts that flag something looks wrong. Your specialist team handles what software can’t, investigating the alert, deciding what to do in an incident, hardening your systems, and weighing up which tools and changes are right for your business.
You get the coverage and consistency of automation paired with people who can read the situation and make the call. On security and the systems your business depends on, that judgement is where the value lives.
| Comparison dimension | Valont Operations | In-house IT hire | Break-fix provider |
|---|---|---|---|
| Coverage | IT, cybersecurity, cloud, procurement and automation, one team | One IT person's skillset | Fixes things after they break |
| Security | ASD Essential Eight aligned, proactive | Depends on the hire | Reactive, if at all |
| Cost | One monthly fee per user | Salary, super, leave and recruitment | Unpredictable call-out bills |
| Continuity | A team, not one person | Leave, sickness, turnover | Whoever's available |
| Joined up with the business |
A workshop, a clinic and a logistics yard don’t have the same IT, security or compliance needs. We work with businesses across Australian industries and Australia-wide, so the way we set up and secure your systems fits how your sector operates.
We review your current systems, security, providers, contracts, and pain points. 45 minutes, no obligation.
We document your environment, close the obvious security gaps, and migrate you across with as little disruption to your team as we can manage.
Proactive monitoring, patching, and support, with a team that knows your setup and flags risks before they bite.
Essential Eight
Security aligned to the ASD baseline
One team
IT, security and procurement together
Monitored
Issues flagged early, not after the outage
Per user
One predictable cost, not break-fix bills
Per-user fees scale with your headcount. Software, tools and support are included at every tier, with scope agreed upfront.
Core IT support
Fixed monthly fee, quoted for your business
Recommended
Full IT management
Fixed monthly fee, quoted for your business
Strategic IT leadership
Fixed monthly fee, quoted for your business
Final pricing is tailored to your business size and complexity. See how pricing works or get a personalised quote.
The short answers are here. For anything else, ask below or get in touch.
We manage the transition. We audit your current IT environment, document your systems and configurations, and migrate you off your existing provider, planned to minimise disruption to your team. We handle the coordination with your current IT company, the data migration, and the handover of all credentials and documentation.
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