Your business runs on systems. Make sure they're running for you.
IT that doesn't break. Security you don't have to think about. Operations that scale as you grow.
Core Services
Operations that scale with your growth
IT Support & Helpdesk
24/7 IT support for your team. Helpdesk ticketing. Hardware management. Software licensing.
Learn moreCybersecurity
Essential Eight compliance. Penetration testing. Security monitoring. Incident response.
Learn moreCloud & Systems
Cloud infrastructure. Email and collaboration. File storage. Disaster recovery.
Learn moreProcurement & Vendors
License management. Vendor evaluation. Contract management. Cost optimization.
Learn moreInsurance Administration
Cyber insurance placement. Coverage optimization. Claims support. Risk mitigation.
Learn moreProcess Automation
Workflow automation. API integrations. Custom automation. RPA implementation.
Learn moreAI Implementation
AI readiness assessment. Tool selection. Workflow automation. AI analytics. Training & governance.
Learn morePricing
Per-user pricing scales with your headcount. All software, tools, and 24/7 support included.
Essentials
Core IT support
- IT helpdesk (8am–6pm)
- Email & collaboration support
- Basic security monitoring
- Automated patching & updates
- Standard support SLA
Professional
Full IT management
- Everything in Essentials
- 24/7 IT helpdesk
- Cybersecurity monitoring
- Disaster recovery planning
- Ongoing IT strategy & insights
- Priority support SLA
Premium
Strategic IT leadership
- Everything in Professional
- Essential Eight compliance
- Vendor management
- IT risk assessment
- Technology roadmap planning
- Emergency response team
FAQ
Frequently asked questions
We manage the entire transition. We audit your current IT environment, document all systems and configurations, and migrate you off your existing provider. Your team experiences zero disruption. We handle the coordination with your current IT company, the data migration, and the handover of all credentials and documentation.
We implement the Australian Signals Directorate Essential Eight mandatory controls: application hardening, patch management, MFA, and more. We also audit industry-specific compliance (health records, financial data, customer information). Regular penetration testing and vulnerability scanning identify gaps before attackers exploit them.
Yes, that's the entire point. Cloud-based infrastructure scales automatically with your business. We design systems that grow with you without requiring major rearchitecture. You only pay for what you use, and you're never constrained by infrastructure limits as you expand from 5 to 50+ employees.
We help negotiate early exits or manage contract wind-downs. Many IT contracts have exit clauses if service isn't meeting SLAs. We document the issues and negotiate transitions. Most early exits cost less than continuing with poor service.
The Essential Eight is a cybersecurity framework published by the Australian Signals Directorate (ASD). It mandates eight critical security controls: application hardening, patch management, multi-factor authentication, and more. We implement all eight to protect your business from ransomware, data theft, and regulatory penalties.
Valont's Operations Hub starts at $80/user/month for basic IT support, scaling to $200/user/month for premium 24/7 support with cybersecurity and strategic IT leadership. This includes all software licenses, helpdesk support, and security monitoring. Most clients save 30–40% versus traditional managed IT providers.
We provide incident response support: immediate isolation of affected systems, forensic investigation, recovery of data, and reporting to relevant authorities if required. Our monitoring systems detect attacks quickly, and our Essential Eight controls minimize the damage. We also help with cyber insurance claims.
Yes. We evaluate, negotiate, and manage all your software and hardware vendors. We track licenses, renewals, and costs. We identify overlaps and eliminate waste. Many clients reduce their vendor spending by 20–30% through consolidation and better contract terms.
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