Our founding customers get preferential pricing, direct input to product development, and priority support — permanently.
More than just a discount. A genuine partnership.
Your rate is set when you join and never increases, no matter how our pricing evolves. Lock in savings that compound over years.
Regular sessions with our product and leadership team. Your feedback directly shapes what we build and how we build it.
Direct access to senior team members. Faster response times and dedicated attention when you need it.
First access to new hubs, tools, and capabilities before they roll out to other customers.
Not just a client number. A partner in building something genuinely different. We celebrate your role in our story.
Founding customer spots are limited. We're looking for Australian businesses that:
Have 5 to 50 employees
Are currently experiencing pain with their back-office or business support
Are willing to provide honest, regular feedback
Want a genuine partnership, not just a vendor relationship
Are ready to implement within our onboarding window
We're accepting a limited number of founding customers to ensure every one of them gets exceptional attention. Once founding customer spots are filled, new clients join at standard pricing.
This is your window. Don't miss it.
Tell us about your business. We'll review your application and get back to you within 2 business days.
FAQ
Got questions? We've answered the most common ones.
Founding customers receive 20-30% off standard pricing depending on which hubs you engage. For a typical multi-hub client, this represents $5,000-$15,000 in annual savings that compound over time. We'll provide your exact discount during your application call based on your specific needs.
Yes. As long as you remain a Valont client, your founding customer pricing is locked in permanently. Even if our standard pricing increases (which it will as we add features and scale), your rate stays the same. This is our commitment to founders who help us build the right product.
We're limiting founding customers to a small number per hub — typically 5-10 founding customers per hub. This ensures every one gets genuine attention, meaningful product input, and real partnership. Once spots are filled, new customers join at standard pricing.
Yes, we ask founding customers to commit to 12 months. This ensures both sides can invest in the relationship, go through a full annual cycle, and see real results. After 12 months, you're completely free to continue at your locked-in rate or move on, but most founders stay.
Founding customer onboarding is hands-on and personalized. You get a dedicated implementation specialist, customized setup for your specific business, and weekly check-ins during your first month. We typically have customers fully operational within 2-4 weeks, with your Trusted Advisor in place from day one.
No. We transition everything behind the scenes. Your team continues their normal work while we migrate from your current providers, configure systems, and bring everything current. Most transitions are completely invisible to your team—they just notice things working better.
Founding customers have genuine influence. Regular product feedback sessions with our leadership team, early access to new features, direct input into our roadmap priorities, and the knowledge that your suggestions shape what we build. You're not just a customer—you're helping design the platform.
Direct access to senior team members, guaranteed same-day response for urgent issues, and dedicated relationship management. You don't go through a support queue—you have a direct line to people who can make decisions and solve problems immediately.
Can't find the answer you're looking for? Get in touch
Founding customer spots are limited and filling fast. Apply now or book a call with our team to discuss whether this is right for your business.