Your digital workspace, managed and optimised.
Microsoft 365 or Google Workspace administration, cloud infrastructure, and system integration.
The Reality
Cloud platforms run themselves --- mostly.
Your team uses Microsoft 365 or Google Workspace every day. Email, files, calendars, collaboration. It all works. But who's actually managing it? Who's setting up new users correctly, enforcing security policies, managing licences, and ensuring your data is backed up?
In most SMEs, the answer is nobody is managing it properly. The configuration is a mix of default settings and ad-hoc changes accumulated over years. Unused licences are still being paid for. Security gaps are invisible until they're exploited.
Unmanaged cloud costs you:
- Unnecessary licence costs (10--20% waste is typical)
- Security vulnerabilities from default configurations
- Uncontrolled access to sensitive data
- No backup protection beyond provider defaults
- Manual data entry between disconnected systems
What's Included
Cloud that's professionally managed and cost-optimised.
Cloud platform administration
Expert administration of Microsoft 365, Google Workspace, or hybrid environments. User management, security configuration, and optimisation.
Learn more →User lifecycle management
Seamless onboarding, migrations, and offboarding. When people join, leave, or change roles, their access is managed correctly and securely.
Learn more →Data backup & recovery
Independent backup of cloud data separate from provider backups. Recovery tested regularly and ready when you need it.
Learn more →Licence optimisation
Tracking and optimising your cloud and SaaS licences. Identifying and eliminating waste (typically 10--20% cost reduction).
Learn more →Security & compliance
Security configuration, access controls, and compliance monitoring. Ensuring your cloud environment meets regulatory requirements.
Learn more →System integration
Connecting cloud and on-premise systems so data flows automatically. Eliminating manual data entry between platforms.
Learn more →The Process
From audit to integration in weeks.
Audit cloud environment
We review your current cloud setup: user accounts, licence allocation, security settings, integrations, and backup status. You get a clear picture of your cloud health.
Implement quick wins
Security gaps, unused licences, and misconfigured permissions are fixed immediately. Cost savings often become visible within 30 days.
Establish governance framework
Structured administration processes are put in place for ongoing user management, licence tracking, security monitoring, and compliance.
Implement integrations
System integration opportunities are identified and implemented progressively. Data flows between systems automatically, not manually.
Who It's For
If you're using cloud tools, they should be professionally managed.
Microsoft 365 or Google Workspace users
If you're using cloud productivity tools, they should be managed properly
Businesses with configuration debt
Growing teams
Scaling teams need disciplined cloud administration and user lifecycle management
Data-dependent businesses
Businesses where cloud data is critical need professional backup and recovery
Cross-Hub Integration
Cloud infrastructure that serves your entire business.
Cloud systems are the infrastructure that every other hub depends on. Finance Hub needs reliable access to accounting software. People Hub needs HR and payroll platforms running smoothly. Growth Hub needs CRM and marketing tools configured correctly.
Try it yourself
FreeFree interactive tools to help you understand where you stand right now.
Cyber Security Health Check
Your cloud environment is only as secure as its configuration. Assess your security posture against the Essential Eight framework.
Try it nowVendor Consolidation Savings Calculator
Calculate potential savings from consolidating your cloud and IT providers. See what fragmentation is really costing you.
Try it nowFAQ
Frequently asked questions
We'd take over administration: proper security configuration, licence optimisation, user lifecycle management, and proactive monitoring. Most businesses we onboard find they're paying for unnecessary licences and running on default security settings that leave gaps.
Yes. Platform migration is a common project. We plan the migration, execute the data transfer, reconfigure integrations, and train your team. Typically 2--4 weeks for a business under 50 users.
We manage the general cloud infrastructure and coordinate with your industry-specific software vendors. For common platforms (Xero, MYOB, KeyPay, Employment Hero, RMS, Cliniko, etc.), we have direct experience and can manage them as part of your Operations Hub.
We typically find 10--20% in unnecessary licence spend --- former employees still on licences, premium plans where standard would suffice, duplicate subscriptions. The savings often offset a meaningful portion of the Operations Hub fee.
Cloud infrastructure managed by Microsoft, Google, and AWS provides security at scale that most SMEs can't replicate on-premise. The challenge isn't the cloud infrastructure --- it's the configuration and access controls. We ensure your configuration is locked down and your data is protected.
Data recovery is part of our backup strategy. We maintain independent backups of your cloud data (separate from the provider's backup) so you can recover anytime, anywhere. Recovery options are tested regularly.
Yes. Hybrid cloud environments (some systems on-premise, some in the cloud) are increasingly common. We design and manage the integration points to ensure data flows seamlessly between cloud and on-premise systems.
Cloud security is foundational to your overall security posture. User access controls, data encryption, backup security, and compliance monitoring all happen in the cloud. The Operations Hub ensures your cloud environment is configured securely.
Can't find the answer you're looking for? Get in touch
Ready to take control of your cloud environment?
Book a free Operations Review and assess your cloud setup, identify savings opportunities, and plan your integration roadmap.