Charities and Foundations Back-Office Services
Back-office services for charities and foundations. Social, Community, Home Care and Disability Services Industry payroll, industry-specific bookkeeping, compli
Applicable Award
Social, Community, Home Care and Disability Services Industry Award 2010 (SCHCADS)
Running a charities and foundation business means juggling operational demands with administrative complexity. Award-compliant payroll, BAS obligations, supplier management, and compliance tracking all compete for time that should be spent on customers and growth. Valont provides back-office services specifically configured for charities and foundations, with genuine understanding of the award provisions, financial metrics, and operational realities that define your industry.
The Award: Social, Community, Home Care and Disability Services Industry Award 2010 (SCHCADS)
Classifications: SCHCADS Level 1-8 for program delivery staff. Admin under Clerks Award.
Ordinary hours: 38 hours per week
Penalty rates: Standard SCHCADS penalties
Minimum engagement: 2 hours casual
Key allowances: first aid, travel, on-call, sleepover, broken shift
Getting these provisions wrong creates systematic underpayment that compounds with every pay period. The Fair Work Ombudsman actively monitors compliance in this sector, and the penalties for deliberate underpayment were significantly increased under recent legislation. Valont's payroll specialists configure your payroll software with the exact award rules for each employee classification, eliminating manual interpretation errors.
Challenges Specific to Charities and Foundations
- DGR (deductible gift recipient) status compliance — maintaining DGR endorsement with ACNC
- TCC (tax concession charity) reporting — ACNC annual information statement and financial reporting
- Grant acquittal — tracking expenditure against grant milestones and reporting requirements
- Fundraising revenue recognition — timing of pledge vs receipt, conditional vs unconditional donations
- Volunteer management — volunteer coordination without creating employment relationship
- ACNC governance standards compliance — responsible persons, financial management, accountability
These aren't generic business challenges — they're the specific operational and compliance issues that charities and foundations owners deal with daily. A generalist bookkeeper or payroll provider may not understand or address them. Valont does, because our service is configured around your industry's actual requirements.
Financial Metrics That Matter
Standard P&L reporting isn't enough for charities and foundations. You need industry-specific metrics to make informed decisions:
Program cost ratio, fundraising efficiency ratio, overhead ratio, grant acquittal compliance, donor retention rate, volunteer hours value
We configure your reporting to track these metrics monthly, giving you the visibility to identify margin drift, optimise operations, and make confident business decisions based on data rather than gut feel.
How Valont Helps Charities and Foundations
Finance Hub
Industry-configured bookkeeping with Fundraising CRM (Salesforce NFP, Raisely) → Xero/MYOB, ACNC portal. BAS prepared from correctly coded, fully reconciled data. Real-time reporting with the industry-specific metrics above. Cash flow forecasting that accounts for your seasonal patterns and payment timing.
People Hub
Social, Community, Home Care and Disability Services Industry Award 2010 (SCHCADS)-compliant payroll processing. Every employee classified correctly, every penalty rate calculated accurately, every allowance applied. STP reporting with each pay run. Superannuation initiated on schedule. Ongoing payroll audits reviewing all classifications and rates against current award provisions.
Operations Hub
Managed IT support and Essential Eight cybersecurity. Your POS, accounting, payroll, and rostering systems monitored and maintained. Data backup with regular restoration testing. Staff devices protected with endpoint security. MFA enforced across all business-critical systems.
Indicative Pricing
10-30 staff: Finance + People Hub $2,000-$4,000/month. Operations Hub adds $80-$200 per user per month. Fixed-fee, no hourly billing, month-to-month engagement.
Frequently Asked Questions
Do you understand the Social, Community, Home Care and Disability Services Industry Award?
Yes. Our payroll specialists are experienced with the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHCADS) including its classification structure, penalty rate schedule, allowance provisions, and overtime calculations. We configure payroll software (KeyPay or Employment Hero) with the specific award rules and conduct quarterly audits to ensure ongoing compliance.
Can you integrate with our existing software?
Yes. We integrate with the industry-standard platforms: Fundraising CRM (Salesforce NFP, Raisely) → Xero/MYOB, ACNC portal. We work within your existing systems and recommend changes only where they deliver genuine operational benefit.
What makes Valont different from a general bookkeeper?
A general bookkeeper processes transactions. Valont configures your entire back-office around charities and foundations-specific requirements — from award-compliant payroll and industry-specific reporting metrics to integrated IT and cybersecurity. We understand the operational challenges unique to charities and foundations and build our service around them.
How much does this cost for a charities and foundation business?
10-30 staff: Finance + People Hub $2,000-$4,000/month. This replaces the combined cost of separate bookkeeper, payroll provider, and the owner's admin time. Fixed-fee with no hourly billing — the same price regardless of how many questions you ask.
Built for Charities and Foundations, Not Adapted From a Template
Your back-office should understand your industry. Ours does.
Book a Discovery ConversationOur Services
Integrated back-office for Charities and Foundations businesses.
Finance Hub
People Hub
Operations Hub
Growth Hub
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