What is Provider fragmentation?
Category-defining vocabulary. A plain-English definition for Australian business owners.
Provider fragmentation describes the state in which an Australian SME's back-office is delivered through six or more separate vendors — bookkeeper, accountant, payroll provider, HR consultant, IT firm, marketing agency — with no integration between them.
Provider fragmentation is the Australian SME default and the source of most coordination tax.
In a connected back office this sits with the Finance hub, where Valont runs bookkeeping, managed payroll and bas & tax compliance for Australian SMEs as one team. The full definition set is on the glossary.
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General information, not advice. For how this applies to your business, talk it through with a Trusted Advisor or start with the Business Health Check.