Back-office services for migration agents. Clerks Award payroll, industry-specific bookkeeping, BAS and compliance.
Clerks Private Sector Award 2020
Migration Agents have specific operational patterns and compliance requirements that generic bookkeeping services don't understand. You need back-office support from people who know your industry — the revenue models, the compliance landscape, the operational realities. Valont provides integrated finance, people, and technology operations built for professional services businesses like yours.
Migration Agents employees are typically covered by the Clerks Private Sector Award 2020.
Classification structure: Clerical Level 1–5, Migration Support Officer, Admin
Ordinary hours: 38 hours/week. Client meetings may extend to evenings for working clients.
Penalty rates: Standard Clerks Award penalties.
Key allowances: Professional development allowance, interpreter/translation costs
Getting award interpretation wrong creates systematic underpayment that compounds with every pay period. Our payroll specialists configure award-specific software to calculate every classification, penalty, and allowance correctly — and conduct quarterly audits to ensure ongoing compliance.
Running migration agents means dealing with specific operational complexities that generic providers don't address:
OMARA (Office of the Migration Agents Registration Authority) registration, CPD requirements, PI insurance, code of conduct compliance including fee transparency, and Privacy Act for client personal information.
We maintain a compliance calendar that covers both your general business obligations (BAS, STP, super, payroll tax, workers compensation) and your industry-specific requirements, ensuring nothing falls through the gap between your financial compliance and your operational compliance.
Matter-level billing and WIP management. Government fee pass-through accounting. Disbursement tracking. Staged revenue recognition. Trust money management. OMARA compliance calendar. Client fee disclosure documentation.
Clerks Award-compliant payroll processing through KeyPay or Employment Hero with automated award interpretation. STP reporting with every pay run. Superannuation calculation and initiation on schedule. Ongoing payroll compliance audits. HR advisory covering employment contracts, workplace policies, onboarding, and termination processes specific to the professional services sector.
Managed IT support with proactive monitoring and helpdesk. Essential Eight cybersecurity implementation. Cloud platform management (Microsoft 365 or Google Workspace). Integration management between your industry-specific systems and accounting/payroll platforms.
For a migration agency with 3–10 staff: Finance + People Hub $1,200–$2,500/month. This replaces the combined cost of a separate bookkeeper, payroll provider, and the owner's time spent on admin — typically 10 to 15 hours per week for a business of this size.
Fixed-fee, month-to-month, no lock-in. We retain clients through service quality, not contractual obligation.
Yes. Our team has direct experience with the Clerks Award and the specific operational, financial, and compliance requirements of migration agents. We configure our services around your industry's reality rather than forcing you into a generic template.
Most migration agents employees are covered by the Clerks Private Sector Award 2020. Clerical Level 1–5, Migration Support Officer, Admin We determine the correct award and classification for each employee during onboarding and configure payroll accordingly.
Yes. We integrate with the POS, rostering, and industry-specific platforms that migration agents use. The Operations Hub manages all integrations — configuration during onboarding, continuous monitoring, and issue resolution.
Most migration agents come to us with some level of backlog or disorganisation. We bring your books current during onboarding at no additional cost and establish the systems and processes that keep them current going forward.
Our Services
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