Find qualified suppliers meeting your requirements and evaluate alternatives.
Sourcing of new suppliers for categories where current suppliers are underperforming, unavailable, or where alternatives should be evaluated. We identify qualified suppliers, manage RFQ process, and recommend best options.
The short answer
New supplier sourcing is the structured search for and evaluation of alternative suppliers — defining requirements, running a request-for-quote process and assessing responses against clear criteria — used when a current supplier underperforms or single-supplier dependence needs reducing. It’s one function of Procurement within your Operations Hub — part of a connected back office.
The Challenge
Common problems we solve
You had to quickly find new supplier but didn't know where to look
You evaluated suppliers informally and later regretted the choice
You depend on single supplier and want alternatives but don't know who else is available
You're unsure how to evaluate suppliers fairly and consistently
What's Included
Here's what you receive
Defined requirements
Your supplier requirements set out clearly — capabilities, quality, location and pricing.
Market research
Research to identify potential alternative suppliers that fit those requirements.
Managed RFQ
A request-for-quote issued to qualified suppliers and their responses evaluated against your criteria.
Due diligence
Reference checks and site visits for critical suppliers before any commitment.
Selection & onboarding
A recommendation of best-fit suppliers, with contract negotiation and onboarding handled.
Why It Matters
How it works
Sourcing new suppliers is necessary when: current supplier is underperforming, you're opening new location or market, you want to reduce single-supplier dependence, or you're evaluating new technologies. Structured sourcing (clear RFQ, documented evaluation) leads to better supplier selection than ad-hoc search.
Access to qualified supplier alternatives
Reduced risk of single-supplier dependence
Better pricing and terms through competition
Evaluation of emerging suppliers and new technologies
Structured supplier selection based on clear criteria
Reduced time and effort in supplier search
The Process
How new supplier sourcing works
Supplier requirements defined (capabilities, quality, location, pricing)
Supplier market research identifying potential alternatives
RFQ (Request for Quote) issued to qualified suppliers
Supplier responses evaluated against defined criteria
Reference checks and site visits for critical suppliers
Recommendation and selection of best-fit suppliers
Contract negotiation and onboarding of new suppliers
Best For
Who this service is ideal for
Businesses needing to replace underperforming suppliers
Growing companies expanding to new markets or locations
Organizations wanting to reduce single-supplier risk
Complementary Services
Related services to explore
Supplier Benchmarking
Benchmarking of your suppliers against market rates and competitors. We obtain market quotes, compare pricing and terms, and identify opportunities to negotiate better rates or switch to lower-cost suppliers.
Contract Management
Management of supplier contracts including negotiation, documentation, compliance tracking, and renewal management. We ensure contracts protect your interests, capture negotiated terms, and are managed proactively.
Ready to get started with new supplier sourcing?
We can help you implement new supplier sourcing and start seeing results. Book a consultation to discuss your specific needs and explore how this service can transform your business.