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Compare supplier pricing and performance to market rates and ensure competitive value.

Benchmarking of your suppliers against market rates and competitors. We obtain market quotes, compare pricing and terms, and identify opportunities to negotiate better rates or switch to lower-cost suppliers.

The short answer

Supplier benchmarking compares a business's existing suppliers against market rates and alternatives — on price, terms and total cost of ownership — to reveal whether current pricing is competitive and to provide the data needed to renegotiate or switch. It’s one function of Procurement within your Operations Hub — part of a connected back office.

The Challenge

Common problems we solve

You've been with the same supplier for years and don't know if pricing is still competitive

You suspect you're overpaying but have no data to support negotiation

You don't know how many alternative suppliers are available

You're afraid to change suppliers and lose service, even if price is high

What's Included

Here's what you receive

Market quotes

Quotes obtained from competing suppliers for the products and suppliers you select to benchmark.

Like-for-like comparison

Pricing, terms and service quality compared, looking at total cost of ownership rather than unit price alone.

Overpricing identified

Suppliers charging above market clearly flagged, with the data to back it up.

Negotiation strategy

A strategy developed to negotiate with your current supplier using the market data as leverage.

Alternative options

Alternative suppliers considered where your current supplier won't match competitive pricing.

Why It Matters

How it works

Supplier benchmarking answers: Are we paying market rates? Could we get better pricing elsewhere? For critical suppliers, benchmarking provides negotiation data. For overpriced suppliers, benchmarking justifies switching to alternatives. This is particularly valuable for commodity products (office supplies, freight, telecommunications) where price variation is significant.

Competitive pricing based on market data

Negotiation leverage knowing market rates

Identification of overpriced suppliers

Volume discount opportunities identified

Better contract terms negotiated

Confidence you're getting competitive pricing

The Process

How supplier benchmarking works

01

Supplier and product selection for benchmarking

02

Market quotes obtained from competing suppliers

03

Pricing, terms, and service quality compared

04

Total cost of ownership analyzed (not just unit price)

05

Negotiation strategy developed

06

Negotiation with current supplier based on market data

07

Alternative suppliers considered if current supplier won't match pricing

Best For

Who this service is ideal for

Businesses with major spending categories worth benchmarking

Companies wanting to validate supplier pricing before renewal

Organizations ready to negotiate or consider alternative suppliers

FAQ

Frequently asked questions

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Ready to get started with supplier benchmarking?

We can help you implement supplier benchmarking and start seeing results. Book a consultation to discuss your specific needs and explore how this service can transform your business.