Commercial Sales Award
MA000083 — a plain-English compliance guide for employers. General information only, not advice.
Key facts
Reviewed June 2026 · current as at the 1 July 2026 wage review- Award
- Commercial Sales Award (MA000083)
- Who it covers
- Commercial travellers — employees engaged substantially away from the employer's place of business soliciting orders or selling goods, wares or merchandise
- Pay rates
- Set by classification level; reviewed yearly and rising from the first full pay period on or after 1 July — the 2026 review added 4.75%.
- Official source
- Commercial Sales Award on Fair Work →
Published by Valont’s People Hub — general information, reviewed against the official Fair Work instruments; not legal advice. See our editorial policy.
MA000083
What the Commercial Sales Award covers
The Commercial Sales Award 2020 (MA000083) is an occupational award covering employers across Australia in respect of three sales-related occupations: commercial travellers, merchandisers, and advertising sales representatives. Because these employees work largely away from the employer's premises and are often paid partly by commission, the award has its own rules on minimum rates, commission, travel and away-from-home expenses. As with every modern award, its minimum rates and dollar allowances change each year, so current figures should always be confirmed against the Fair Work source rather than memory.
Who it covers
- Commercial travellers — employees engaged substantially away from the employer's place of business soliciting orders or selling goods, wares or merchandise
- Merchandisers — employees who work away from the employer's premises promoting products, re-ordering or arranging stock, and setting up displays
- Advertising sales representatives — employees engaged substantially off-site selling advertising space or time
- It does not cover employees under the Clerks—Private Sector, Contract Call Centres or Graphic Arts awards, nor managerial, enterprise-award or public-sector roles
How pay is structured
Minimum pay is set by classification, with the award defining a small number of levels — broadly a probationary traveller (an entrant with limited service), a merchandiser, and a commercial traveller / advertising sales representative — each carrying its own minimum weekly and hourly rate. Junior employees are paid a percentage of the relevant adult rate that increases with age, and casuals receive the casual loading on top of the ordinary rate. A defining feature of this award is commission: an employee may be paid partly by commission, but commission can never be the sole remuneration and total pay must still meet at least the minimum weekly rate. As with all modern awards, these minimum rates rise from the first full pay period on or after 1 July each year; the 2026 Annual Wage Review added 4.75% to modern award minimums. Always confirm the exact rate for a given classification and date using the Fair Work Pay Calculator.
Penalties & loadings
Because much of the work is off-site, this award leans heavily on expense-related allowances alongside its penalties. Casual employees commonly receive a 25% casual loading. Overtime, Saturday and Sunday work attract higher rates (with casual overtime calculated at a higher level again), and work on a public holiday can attract a penalty of up to 150%, while annual leave loading is commonly 17.5% where it applies. The award also carries a distinct set of allowances — including a motor vehicle allowance with a per-kilometre component, a living-away-from-home allowance, a weekend-away allowance, a telephone allowance, and reimbursement of travel, accommodation, meals and relocation costs. Because every one of these dollar figures and percentages is reviewed annually, confirm the current amount for each on the Fair Work source before paying.
For the exact current figures — rates, allowances and penalty percentages by classification — use the official source: Commercial Sales Award — pay rates, allowances & full conditions on Fair Work. We deliberately don’t republish dollar figures here because they change each 1 July; the Fair Work source is always current.
Where employers get caught
Common Commercial Sales Award compliance traps
Letting commission do all the work
Commission can form part of pay under this award, but it can never be the only payment and total earnings must still reach at least the minimum weekly rate for the classification. Paying a pure-commission or commission-heavy package without topping up to the minimum in low-sales periods is a common underpayment. Reconcile actual earnings against the minimum each pay period.
Treating field staff as 'salary covers it'
Employees who travel and set their own hours can still be owed overtime, weekend penalties and the full set of allowances. Assuming an above-award salary or commission deal sweeps all of this up, without an offset arrangement that is actually compliant, leaves a gap. Check overtime, penalty and allowance obligations against the Fair Work source even for autonomous field roles.
Mishandling vehicle and away-from-home expenses
This award has specific allowances for using a personal vehicle (a cents-per-kilometre rate), living away from home, weekends away, telephone costs and relocation. Reimbursing the wrong amount, or missing an allowance entirely for staff regularly on the road, is an easy error. Confirm the current rate and the trigger for each allowance on the Fair Work source.
Paying juniors the full adult rate base
Under MA000083 junior employees are paid a set percentage of the relevant adult classification rate, stepping up with age until they reach adult level. Defaulting young commercial travellers, merchandisers or advertising reps to the flat adult minimum, or failing to move them up a band on each birthday, both create errors. Apply the correct junior percentage for the employee's age to the right classification.
FAQ
Common questions about the Commercial Sales Award
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