Housing and Homelessness Services jobs in Goulburn
Housing and Homelessness Services in Goulburn involves the same work as it does anywhere in Australia, but who employs you, and under which registration or clearance, is local. Goulburn's largest employing industries are Health care and social assistance, Public administration and safety and Retail trade, which shapes both where the work is and how steady it tends to be. Licensing is set by New South Wales, not nationally — the requirements below are the ones that apply here.
Vacancies
Current housing and homelessness services vacancies in Goulburn
No housing and homelessness services roles are advertised in Goulburn right now. Licensing and who hires locally still apply — this page updates when a matching role appears.
Licensing
Licensing for housing and homelessness services in NSW
There is no registration for housing and homelessness workers themselves. Two compliance layers apply. First, child-related clearance: refuges, family violence services and youth homelessness services routinely involve children, so the clearance issued by your state or territory is a standard condition of employment. Second, property licensing: where a role involves letting or managing property on behalf of an owner, some states require a real estate agent's representative registration, though community housing providers are often exempt or hold an organisational registration — check the fair trading or consumer affairs regulator in your state. Community housing providers are separately registered under the National Regulatory System for Community Housing in most jurisdictions, and in Victoria and Western Australia under their own state schemes. A National Police Check and driver licence are near-universal.
- New South Wales
- Working With Children Check (WWCC) clearance from the NSW Office of the Children's Guardian for child-related services, verified online by the employer. NDIS-funded accommodation supports need an NDIS Worker Check from the same body. Property work is regulated by NSW Fair Trading.
Licensing rules change. Confirm with the regulator named above before quoting or contracting — this page is a starting point, not advice.
Local market
Who hires in housing and homelessness services in Goulburn
Public administration and safety is exceptionally large here for a town this size: every NSW Police recruit trains at the Goulburn Police Academy, and Goulburn Correctional Centre includes the state's High Risk Management Correctional Centre. Coles' distribution centre and the Hume Highway freight corridor add substantial transport and warehousing work.
NSW Police Force (Goulburn Police Academy), Corrective Services NSW (Goulburn Correctional Centre), Southern NSW Local Health District and Goulburn Mulwaree Council are among the largest employers in Goulburn. Most people working in housing and homelessness services here, though, are hired by small and mid-sized businesses rather than by the names everyone recognises — which is why so many local vacancies never reach a big job board.
Largest employing industries
33,746 people (Goulburn Mulwaree Council area (Local Government Area), ABS Estimated Resident Population at 30 June 2025 (preliminary)).
Role
What the job involves
Housing and homelessness workers help people find and sustain a safe place to live — assessing applications for social and community housing, managing tenancies, running crisis accommodation and refuges, and providing assertive outreach to people sleeping rough. The work sits at the intersection of tenancy law, case management and crisis response.
- Assess housing applications, eligibility and priority need against state housing policy
- Provide crisis intake, assessment and referral for people who are homeless or at risk
- Manage tenancies, including rent arrears, property inspections, repairs and neighbour disputes
- Deliver tenancy support to help people sustain a lease and avoid eviction
- Conduct assertive outreach to people sleeping rough and connect them to accommodation and health services
- Coordinate with specialist services for family violence, mental health, alcohol and other drugs, and justice
- Advocate for clients at tenancy tribunals and with utility providers, real estate agents and Centrelink
- Maintain case files, housing register records and reporting for funders
Training
Qualifications and training
- CHC42221 Certificate IV in Housing — the sector-specific qualification for social housing and homelessness roles, which supersedes CHC42215 Certificate IV in Social Housing
- CHC42021 Certificate IV in Community Services — a common alternative entry qualification
- CHC52021 Diploma of Community Services — the usual qualification for case management and team leader roles
- A bachelor degree in social work, social science or human services is common in senior specialist homelessness roles
- Property and tenancy roles in some states also require a real estate registration or certificate of registration under state property law
Skills
Skills employers ask for
Working knowledge of residential tenancies law in your state or territory · Crisis intake, triage and risk assessment · Case management and sustaining-tenancy support · De-escalation and managing conflict safely · Trauma-informed practice, including with family violence clients · Advocacy at tribunals and with agents, utilities and Centrelink · Arrears management and financial conversations without shaming clients · Accurate record keeping across housing registers and funder reporting systems
FAQ
Frequently asked questions
Housing and Homelessness Services work in Goulburn — licensing, hiring and what employers look for.
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Also covered for housing and homelessness services
Sources
- Housing and Homelessness Services — occupation data · verified 2026-08-04. ABS ANZSCO 2022, Unit Group 4117 Welfare Support Workers (https://www.abs.gov.au/statistics/classifications/anzsco-australian-and-new-zealand-standard-classification-occupations/2022/browse-classification/4/41/411/4117); training.gov.au CHC42221 Certificate IV in Housing (https://training.gov.au/training/details/CHC42221); Fair Work Ombudsman (https://awards.fairwork.gov.au/MA000100.html); Jobs and Skills Australia Employment Projections May 2024 – May 2034 (https://www.jobsandskills.gov.au/data/employment-projections); Queensland Blue Card Services (https://www.qld.gov.au/law/laws-regulated-industries-and-accountability/queensland-laws-and-regulations/regulated-industries-and-licensing/blue-card); NSW Office of the Children's Guardian (https://ocg.nsw.gov.au/working-children-check); Working with Children Check Victoria (https://www.vic.gov.au/working-with-children-check); WA Department of Communities (https://www.wa.gov.au/organisation/department-of-communities/working-children-check); SA DHS Screening Unit (https://dhs.sa.gov.au/how-we-help/screening-and-background-checks); Tasmania CBOS (https://www.cbos.tas.gov.au/topics/licensing-and-registration/work-with-vulnerable-people); ACT Access Canberra WWVP (https://www.accesscanberra.act.gov.au/business-and-work/working-with-vulnerable-people); SAFE NT (https://pfes.nt.gov.au/police/community-safety/safe-nt)
- Goulburn — local data · verified 2026-08-04. ABS Regional population, 2024-25 https://www.abs.gov.au/statistics/people/population/regional-population/latest-release; ABS Census employment by industry https://www.abs.gov.au/census/find-census-data/quickstats; Southern NSW Local Health District https://snswlhd.health.nsw.gov.au/; Goulburn Mulwaree Council https://www.goulburn.nsw.gov.au/
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