Your cloud productivity suite fully managed, optimised, and secured.
Complete management of your Microsoft 365 or Google Workspace environment. We handle user provisioning, licensing, security configuration, email management, SharePoint/Drive setup, Teams/Meet administration, and ongoing optimisation so your team stays productive and your data stays protected.
The short answer
Microsoft 365 and Google Workspace management is the ongoing administration of a business's cloud productivity suite — user accounts, licences, email security, shared storage and collaboration tools — keeping the environment organised, secure and free of wasted spend. It’s one function of IT Support within your Operations Hub — part of a connected back office.
The Challenge
Common problems we solve
You're paying for Microsoft or Google licences that nobody is using
Ex-employees still have active accounts weeks after they've left
Email deliverability issues because SPF, DKIM, and DMARC aren't configured properly
Shared drives are a mess with no folder structure, permissions chaos, and duplicate files everywhere
What's Included
Here's what you receive
Environment & licensing audit
A review of your current M365 or Google Workspace setup, licensing and security posture, with unused seats identified.
Security baselines
MFA, conditional access and data loss prevention configured, plus email authentication via SPF, DKIM and DMARC.
Provisioning workflows
Standardised onboarding and offboarding so new starters get the right access and leavers are removed securely.
Collaboration setup
SharePoint/Drive structured for easy collaboration and Teams/Meet configured for reliable video conferencing.
Ongoing administration
Continuous management of licensing, security alerts and day-to-day user support requests.
Why It Matters
How it works
Most Australian SMEs run their email, documents, and collaboration through Microsoft 365 or Google Workspace. But without proper management, these platforms quickly become messy—unused licences costing money, security settings left at defaults, shared drives turning into disorganised dumping grounds, and ex-employees retaining access longer than they should. We take ownership of your cloud productivity environment so it runs efficiently, stays secure, and scales as your team grows.
User accounts provisioned and offboarded efficiently
Licensing optimised to avoid overpaying for unused seats
Email security configured with SPF, DKIM, and DMARC
SharePoint/Google Drive structured for easy collaboration
Teams/Meet configured for reliable video conferencing
Security policies enforced including MFA and conditional access
The Process
How microsoft 365 & google workspace management works
Audit of your current M365 or Google Workspace environment, licensing, and security posture
Configuration of security baselines including MFA, conditional access, and data loss prevention
User provisioning workflows established for onboarding and offboarding
Collaboration tools (Teams/SharePoint or Meet/Drive) configured for your team structure
Ongoing management of licensing, security alerts, and user support requests
Best For
Who this service is ideal for
SMEs using Microsoft 365 or Google Workspace without dedicated IT staff to manage it
Growing teams where user onboarding and offboarding is becoming a bottleneck
Businesses concerned about email security, phishing, and data protection in their cloud environment
Complementary Services
Related services to explore
Data Backup & Recovery
Backup strategy for cloud data (Microsoft 365, Google Workspace, cloud databases, cloud file storage). Many organizations assume cloud providers back up their data—they don't. We ensure your cloud data is backed up, tested, and recoverable.
Email Security
Advanced email security filtering phishing attacks, malware, spam, and business email compromise attempts before they reach users. We use machine learning, reputation analysis, and content analysis to identify threats and protect against social engineering.
Ready to get started with microsoft 365 & google workspace management?
We can help you implement microsoft 365 & google workspace management and start seeing results. Book a consultation to discuss your specific needs and explore how this service can transform your business.