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On-demand employment advice: quick answers to HR and compliance questions.

On-demand phone and email advice service for employment questions, compliance issues, and people management challenges. Quick answers to your specific questions—no long reports, just practical guidance.

Book a ConsultationTake the Business Health Check

The Challenge

Common problems we solve

You make employment decisions without knowing Fair Work implications

You're unsure if you're approaching a situation fairly and compliantly

You wait too long for formal consulting, when quick advice would have helped

You find out too late that something you did was non-compliant

You're stressed about a management situation and don't know where to turn

What's Included

Here's what you receive

On-Demand Phone and Email Access

Access to employment law experts via phone or email for questions and advice.

Tailored Advice

Advice specific to your situation, your Modern Award, your business, and your circumstances.

Fair Work Act Guidance

Guidance on Fair Work Act compliance, minimum entitlements, and dispute risks.

Award Interpretation

Explanation of your Modern Award's provisions and how they apply to your business.

Management Situation Guidance

Advice on specific management situations: performance concerns, discipline, termination, disputes.

Follow-Up Support

Follow-up questions and clarification included.

Why It Matters

How it works

Advisory service provides on-demand expert guidance for employment questions and challenges. It's less formal and time-consuming than full consulting, but more cost-effective and accessible. When a management issue arises (performance concern, discipline, potential termination, compliance question), you need quick, authoritative guidance. Advisory service gives you that. It also helps you avoid costly mistakes—a quick call to verify you're approaching something fairly and compliantly can prevent disputes and penalties.

Quick answers to employment questions without waiting

Advice tailored to your specific situation and Modern Award

Compliance guidance on Fair Work obligations

Support for difficult management situations

Cost-effective compared to formal consulting

Peace of mind knowing expert advice is available

The Process

How phone and email advisory works

01

Call or email with your employment question or issue

02

Question is reviewed and answered within 24 hours (or same day for urgent issues)

03

Advice provided tailored to your situation, your Award, and Fair Work law

04

Follow-up available if you need clarification or additional guidance

05

Service ongoing—multiple questions over time as issues arise

Best For

Who this service is ideal for

Small business owners who need occasional employment advice

Managers who want expert guidance before making key decisions

Growing businesses who want to manage people fairly and avoid mistakes

Owners who value peace of mind knowing expert help is available

Complementary Services

Related services to explore

Award Interpretation

Deep-dive interpretation of your Modern Award: what it requires, how it applies to your business, minimum entitlements, and how to ensure compliance. Includes Award-specific guidance tailored to your industry and roles.

Dispute Resolution

Guidance and support for workplace disputes: unfair dismissal claims, underpayment claims, discrimination claims, and Fair Work Commission procedures. Includes case preparation, evidence gathering, and advocacy support.

Termination Guidance

Guidance and support for fair, legally compliant terminations. Whether terminating for performance, misconduct, or redundancy, we ensure the process is fair, properly documented, and defensible under the Fair Work Act.

FAQ

Frequently asked questions

Any employment law question: termination fairness, classification, pay rates, leave entitlements, performance management, discipline, disputes, workplace policies, Award interpretation, regulatory obligations.

Non-urgent questions within 24 hours. Urgent issues (imminent termination, compliance deadline) prioritised same day.

Yes. We understand your business, your Award, your circumstances. Advice is specific, not generic. We know your people management challenges.

Yes. If you need clarification or the situation develops, follow-up is included.

Advisory is answers and guidance. If you need help implementing (drafting policies, managing a termination, etc.), we can discuss additional support options.

Can't find the answer you're looking for? Get in touch

Ready to get started with phone and email advisory?

We can help you implement phone and email advisory and start seeing results. Book a consultation to discuss your specific needs and explore how this service can transform your business.

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