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Business Equipment Award

MA000021 — a plain-English compliance guide for employers. General information only, not advice.

Key facts

Reviewed June 2026 · current as at the 1 July 2026 wage review
Award
Business Equipment Award (MA000021)
Who it covers
Employers in the business equipment industry and their employees, where that industry means the sale or lease plus associated installation and servicing of equipment such as computers, photocopiers, fax machines and peripherals
Pay rates
Set by classification level; reviewed yearly and rising from the first full pay period on or after 1 July — the 2026 review added 4.75%.

Published by Valont’s People Hub — general information, reviewed against the official Fair Work instruments; not legal advice. See our editorial policy.

MA000021

What the Business Equipment Award covers

The Business Equipment Award 2020 (MA000021) covers employers and employees in the business equipment industry — broadly, the sale or lease and the associated installation and servicing of equipment such as computers, photocopiers, facsimile machines and related peripheral equipment. It sets minimum pay and conditions across three distinct work streams: technical, clerical/administration, and commercial travellers. Like every modern award, its minimum rates and dollar allowances change each year, so the current figures should always be confirmed against the Fair Work source rather than memory.

Who it covers

  • Employers in the business equipment industry and their employees, where that industry means the sale or lease plus associated installation and servicing of equipment such as computers, photocopiers, fax machines and peripherals
  • Three streams of work: technical (technicians and technical employees), clerical/administration, and commercial travellers (sales representatives)
  • Excludes managerial staff, trainees in formal training, electrical contractors, manufacturers, and anyone covered by an enterprise or public-sector award
  • Higher-earning employees in some streams can be exempt from parts of the award (for example ordinary-hours and rostering rules) once their salary exceeds a defined threshold — check the current threshold and conditions on the Fair Work source

How pay is structured

Minimum pay is set by classification within each of the three streams (technical, clerical/administration, and commercial travellers), with employees graded into levels that step up as skill, responsibility and experience increase. Each classification carries a minimum weekly and hourly rate, and casuals receive the casual loading on top of the ordinary rate. As with all modern awards, these minimum rates rise from the first full pay period on or after 1 July each year; the 2026 Annual Wage Review added 4.75% to modern award minimums. Always confirm the exact rate for a given classification and date using the Fair Work Pay Calculator.

Penalties & loadings

The award applies penalties and loadings on top of the minimum rate. Casual employees commonly receive a 25% casual loading. Overtime and weekend or Sunday work attract higher rates, and work on a public holiday can attract a penalty of up to 150%, with annual leave loading commonly 17.5% where it applies. The award also carries a defined set of allowances — including leading hand, first aid, meal, motor vehicle (with a per-kilometre component), living-away-from-home and area allowances — some paid 'for all purposes' so they count toward penalties and leave pay. Because every one of these dollar figures and percentages is reviewed annually, confirm the current amount for each on the Fair Work source before paying.

For the exact current figures — rates, allowances and penalty percentages by classification — use the official source: Business Equipment Award — pay rates, allowances & full conditions on Fair Work. We deliberately don’t republish dollar figures here because they change each 1 July; the Fair Work source is always current.

Where employers get caught

Common Business Equipment Award compliance traps

Putting people in the wrong stream

A technician, an administrator and a sales rep sit in different streams with different rates and rules under this one award. Classifying someone into the wrong stream or level is one of the easiest ways to underpay them — map each role to the right stream and classification using the Fair Work definitions.

Assuming a salary covers everything

An above-award salary does not automatically discharge award obligations. Higher earners are only exempt from parts of the award once they meet the specific salary threshold and conditions, and even then overtime, penalties and allowances can still be owed unless the arrangement is set up correctly. Confirm the current threshold and what it actually excludes on the Fair Work source.

Missing the all-purpose allowances

Some allowances under this award are paid 'for all purposes', meaning they must be added to the base rate before calculating overtime, penalties and annual leave pay. Treating them as separate add-ons understates those downstream amounts. Check which allowances are all-purpose on the Fair Work source.

Omitting the per-kilometre vehicle allowance for field techs

Technical-stream employees who use their own car to reach installation and servicing jobs are entitled to a motor vehicle allowance with a cents-per-kilometre component for employee-provided vehicles. Treating field travel as unpaid, or folding it into salary, overlooks an allowance that is triggered every time a technician drives to a customer site.

FAQ

Common questions about the Business Equipment Award

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Stay compliant with the Business Equipment Award, automatically

We run award-configured payroll that applies the right classifications, penalties and allowances, and re-checks every 1 July. Compliance certainty without the spreadsheet.