Tick off the bookkeepers, accountants, HR advisors, IT support and others you rely on. We'll map your provider network, estimate the coordination time it costs you, and show where consolidation could help.
~2 minutes · No login to start
Finance
People
Operations
Growth
Most Australian small businesses don't decide to run on six or eight separate providers, they accumulate them. A bookkeeper here, a payroll bureau there, an accountant for the year-end, an IT company, an HR consultant when someone needs managing, an insurance broker, a marketing agency. Each is competent in its lane. The problem is that none of them talk to each other, so the owner quietly becomes the integration layer, the only person connected to every part of the business.
The Provider Fragmentation Score asks you to tick the external providers currently touching your business across the four back-office areas: finance, people, operations and growth. It maps those providers as a network and reflects back how fragmented your arrangement is and where the coordination load falls. The score isn't a judgement, plenty of businesses genuinely need several providers, it's a way of seeing, in one picture, how much of your week goes into holding the arrangement together rather than running the business.
Owners and managers of growing Australian SMEs who suspect that too much comes back to them, and want to see their provider set-up laid out plainly.
The short answers are here. For anything else, ask below or get in touch.
There's no single right number, it depends on your size and complexity. What matters more than the count is whether the providers are coordinated. Six vendors who share context and one point of contact is a very different experience from six who each hold a slice of the truth and leave the owner to stitch them together. The tool helps you see which situation you're in.
These tools work together to give you a clearer picture of your business.
Use these results to make better decisions. If you'd like a second pair of eyes on them, an advisor can walk through what they mean for the business.
Valont Insights covers what actually runs your business, finance, people, operations and growth, written for Australian owners, readable in five minutes.
Join 1,380+ Australian owners. No spam, unsubscribe anytime.
See what's inside →